RETURN

 

Your satisfaction is the most important thing.

You have the right to cancel the contract by returning the items that you purchased, for free and without stating the reasons, within 14 days of receiving them.

This right may also be exercised for items at reduced price.

The easiest way to return the products is to send them through the UPS using the coupon attached to the shipment made to the following address.

Money made and time period for reimbursement

We will refund the value of the goods immediately after arrival of the goods at our logistics center. A confirmation of receipt of the return, will receive an email in which we will inform you on the amount of the returned items and the amount of the refund.

Generally, the refund is based on the method of payment used. Upon receipt of our email and based on the mode of payment, will spend 8-10 working days before we can see the refund on your behalf.

Condition of the goods to return

The full repayment of the price will only be made if the items are tagged original and are in conditions comparable to those in which you would find after being tested in the store. In case of return of items damaged or bearing obvious signs of use (makeup stains or lipstick, sweat, etc.), The return will not be accepted: the products are then shipped back to the customer (the same address indicated at the time of purchase) and the purchase price will be retained as reimbursement.